Frequently Asked Questions
These are the answers to questions we get asked most frequently. Still need help? Email us at [email protected] or fill out our Contact Us form.
InSite Health is a comprehensive telepsychiatry service provider that specializes in mental health support, medication management, behavioral/threat assessments, psychiatric evaluations, and more. Specifically designed for K-12 schools, our telehealth program provides students access to high-quality visits and psychiatric services the moment they need it. InSite supports school nurses, counselors, administrators and staff within schools as they navigate the complexities of health and wellness in community-based settings.
InSite provides a myriad of services relating to mental health and wellness. This includes but is not limited to: telehealth screening, 1:1 provider visits, behavioral threat assessments, psychiatric evaluations, mental health support, medication management, and education and compliance oversight.
All information is protected in our HIPAA-compliant electronic medical record. Your personally identifiable information will never be shared with a third party.
You do not have to see an InSite provider. This is a resource for your school district where InSite can provide psychiatric and mental health care that is accessible and convenient. Our turnaround time is efficient due to our partnership with the district where providers are specifically dedicated to each respective partner.
Each partner school district will receive a unique QR code and/or link directing patients and families to InSite’s registration page. From there, patients will be able to create an account with our electronic health record system where they will be able to schedule appointments with our providers.
Additional questions and support can be directed at [email protected]. We guarantee a 48 hour response turnaround time with a dedicated support staff.
