Reviews
Shannon Albers
20:03 04 Apr 24
I was a patient here for almost a year, expecting a $15 copay per session. To my surprise, I received a bill totaling $400 for services going back as far as August, with double billing for each session. The lack of transparency was disappointing, and had I known about these charges upfront, I would have reconsidered my choice of healthcare provider. When I reached out to inquire, the response was not only unhelpful but also quite rude. Transparency regarding billing practices is crucial for patient trust and satisfaction.Later, I spoke with the practice’s VP, who mentioned that their billing is arbitrary because insurance companies determine payment rates. He suggested they have no control over their pricing. This situation raises concerns about potential insurance fraud.
Kevin
10:10 27 Mar 24
Top notch health care here. Nancy the receptionist is phenomenal and Mr. Aaron Spector is the most caring and best APN out there. Highly recommended. Excellent experience all around. A+++ service
Diana Pomaro
00:30 10 Jul 23
I had a great experience for my first visit and am looking forward to being a patient for years to come hopefully/ Had my 2nd appt and again a great day Ernest is interested in how I am doing and actually listens and hears me, he respects that I know myself and doesn’t try to convince me otherwise. I’m really glad having to find another Dr is turning out to be a great thing! Thank you Insite Health
Michelle G
20:08 08 Jun 23
Extremely professional and helpful. Alfina was super kind and very thorough with her assessment. I couldn’t be more pleased.
Charese Fisher
15:02 31 May 23
Haven’t been able to get in contact with anyone to make an appointment I’ve called multiple times during business hours and the same results
Heather Lyna Chaves
18:27 09 May 23
Great atmosphere, great staff! Really appreciate the NP, never once made my son feel uncomfortable, really gave him time to explain himself. Very flexible in scheduling as well!
Denisha Bond
02:18 06 Apr 23
My experience with InSite overall was a good one. The receptionist that reached out to set up the appointment was very helpful and expressed a sense of urgency to get us seen in a timely manner. The counselor who completed the screening was amazing. She was attentive, compassionate, and overall made my daughter feel comfortable during this delicate time.
June Podhajny
15:45 23 Mar 23
My daughter is a new patient of Mathew and she is already very happy with him. She loves his welcoming greeting and professional approach. She is very particular about only seeing a female psychiatrist and Mathew is definitely an exception. Thank you Mathew M.
Blaine Bucs
17:29 20 Mar 23
Phenomenal practice! Mr. Aaron Spector is the best out there. Truly cares about his patients. Nancy, the receptionist is great too. Very helpful. All in all thrilled with my experience
Debbie Mason
14:26 15 Mar 23
I would have to say our experience was awesome all the way around. We were taken exactly on our appointment time which is unheard of now a days. And Dr Matthew was unbelievable with my son. Empathetic, listened to all of my concerns and his. Explained everything in detail. And my son who hasn’t been great with therapists in general can’t wait to go back and see Dr. Matthew again. I would recommend him to anyone whose children need help. I’ll update after our second appointment. But don’t know if it can get any better. I would give 10 stars if I could!
Shanea Barkley
20:44 31 Jan 23
I am truly happy with my experience with Matthew in helping my son. Matthew is very professional and very knowledgeable. I would recommend him 10 times over.
Mary Hanft
19:26 11 Jan 23
I met with Matthew Minteer, Psychiatric Nurse Practitioner. Matt was warm and engaging a d made me feel comfortable. He was very thorough in reviewing my behavioral health and medication history. We discussed treatment options and next steps. I was very pleased and satisfied with my visit.
Tanya Hahn
17:36 06 Jan 23
Went in for an appointment for my 11 yr old daughter who has been experiencing anxiety issues, never saw any type of therapist before so she was kind of nervous, but everyone greeted us warmly, were very friendly and even gave us chocolates! We left feeling very comfortable and she’s actually looking forward to her next appointment.
Roseann Stewart
01:15 04 Jan 23
Now that me and the doc figured out a good regimen, I’m feeling fantastic again. Thank you Insight!!
Desiree Marlles
18:07 27 Nov 22
No negative details from visit or clinician to note…just the fact that my insurance won’t cover a medicine that I know works from experience is insane.
Wade Sutton
01:15 02 Nov 22
If you are looking for passion and expertise then search is over. This practice delivers by going above and beyond.
Autumn Baidouri
23:51 01 Nov 22
Dr Amy and Dr Sertway are A+ professionals with a sincere gift and passion to heal. I wouldn’t trust my family with anyone else.
Jamie Petti
23:34 01 Nov 22
I don’t know about the psychiatrist another mentioned about but I had an amazing experience! Easy scheduling fast and convenient. I didn’t even have to leave my house
Maureen Bircks
15:03 25 Oct 22
Wow!! They went over and beyond for my child. The NP was thorough and even called the next day to see how my son was doing. Would highly recommend this practice!
Lauren Molina
19:39 06 Jun 23
I had the most pleasant and relaxing experience with Michelle. No wait time. The office was quiet and relaxing and she took me in right on time. I was extremely pleased with how thorough she was and how she seemed like she was actually listening to me and taking things in, unlike other psychiatrists I have seen who just stare at their computer screens emotionless. Her voice was soft and calming and set a great tone for the whole session. I am very fortunate to have found Michelle and also cannot wait to start my therapy there as well.
Michelle Ribeiro
01:24 16 May 23
I’m very happy that I was able to meet with Joshua Schorr for my son. He is very knowledgeable, friendly, and kind. He has been extremely helpful with my son’s issues.
Rosa Hernandez
16:30 28 Apr 23
Many thanks to the PCC, Eva! She is so caring and understanding – always making sure I felt comfortable. She demonstrated an ability to handle sensitive and confidential matters with mature discretion. Highly recommended!
Janet Rodriguez
16:43 27 Apr 23
Thanks Eva, care coordinator, for everything! You was so kind and understanding. Well spoken and professional which made me feel at ease. You’re great at your job. Great service will recommend.
T P
20:47 03 Apr 23
Thank you Michelle! You were amazing and understanding. Listened to my concerns and was very respectful!
TRICIA SERAFINI
20:50 14 Mar 23
The psychiatrist made my son and I feel comfortable. He was easy to talk to.
Really Funny
00:21 03 Jul 23
I expressed my feeling end memoryand bad behavior. I never work with memmds but it makes me feel worse. I have autism.sociak disorder
Laural Boney
01:51 07 May 23
The intake lady was so very kind and helpful, also very patient. The Dr was also very kind and professional and listened to everything I had to say. I felt seen and heard and helped. I would recommend them to anyone who is looking for help.
Renee Lee
01:10 17 Apr 23
My counselor is great.. He tries to engage me, even when I don’t want to. I get my meds on time. He’s 5 stars!!!
Chaslyn Summers
19:22 12 Apr 23
Onsite has offered me Teleahealth options to fit my schedule and my entire experience with them has been very helpful, from the schedulers to the staff, and Doctors. I would definitely recommend them to others seeking service’s, but need someone to work with YOU and actually put YOUR needs first, is refreshing for a change.
Mariam Youssef
17:38 11 Apr 23
Great doctors! Couldn’t be happier with my decision to seek out help here. Highly recommend Dr. Joshua Schorr!
Christina Lembesis-Bucci
09:22 09 Apr 23
Dr. Josh is amazing finally an actual psychiatrist that listens to you and goes out of his way to get to the problems and gets you what it takes to get you back on track…. Doesn’t have an attitude about working through things with him by pushing you on therapy and making you feel like his time is too valuable to listen… In the past doctors in the Newark area they’ll make you feel as they don’t have time to listen to your problems… As if they are above you… Dr Josh is a great person and shows empathy and compassion through his sessions….
Kathiana A
19:20 06 Apr 23
The psychiatrist is always helpful and very skilled in what he does. My daughter’s impulsive behaviors have not came back since we’ve started.
Julie Warner
17:39 05 Apr 23
My appointment was with Michelle and she was extremely professional and thorough, while also being friendly and empathetic. She took her time and really listened and I truly felt understood.
k jack
16:30 31 Mar 23
Professional, caring and dedicated doctor. I would definitely recommend to others seeking psychiatric care.
christie H
17:29 12 Sep 23
Can’t say enough positive things about Diane Burt other than she’s the absolute BEST!!!
Evelyn Reyes
13:06 12 Jun 23
Our visit was very good efficient much professionalism and friendly! I think it’s important to have child psychiatrist those these young children
David Regalbuto
14:36 06 Jun 23
Update: I previously gave Insight a 1-star review because of a bad experience with one of their customer service representatives. So as promised, this is the update. I proceeded to go directly to Insite Psychiatry at their Vineland location thinking I would encounter the lady who hung up on me. I was angry, but to my surprise, there was a smiling face she said “Hello welcome to Insite my name is Dorie, how can I help you? So I told myself this can’t be the lady I talked to on the phone. I said you can help me by telling me who the lady is who hung up on me two days ago. So then Dorie explained to me that there is a central calling office that takes a lot of their calls. She also said Insite had several offices throughout New Jersey. Dorie apologized to me for having a bad experience and it wasn’t even her fault! By this time I was calm because she was being so nice to me. I then proceeded to tell her I was there to schedule two evaluation appointments for two of my daughters. I didn’t realize I forgot their insurance information, which is required to set an appointment. So Dorie patiently waited while I called to get the needed information. She got both of my daughters’ appointments very quickly I believe it was a week or less! Dorie was courteous, professional, very kind, and compassionate about my concerns. She answered all my questions, a lot of questions! The whole time she was smiling and we had a wonderful conversation! She did not rush me out of there, I actually wanted to stay longer to chat but I had other errands to run. So Dorie set us up with Alfina, wow, she is amazing, both my daughters immediately liked her. My youngest wanted to meet her, unfortunately, she works remotely from her home in Pennsylvania. Alfina gave my daughter the correct medication, answered all my questions, and we even let her chat with my 11-year-old daughter in private. So she made a great impression on me right away! I’m very overprotective about my girls, but she gained my trust quickly. Alfina responds to my emails promptly and we are seeing her soon for our third appointment. So basically I can not let one bad apple ruin all the awesome people who work at Insite. I have an appointment myself to see Diane Burt soon. They are still really hard to get ahold of on the phone, but I will not let that sway my decision to upgrade Insite Psychiatry to 5 stars. I highly recommend Diane Burt and Alfina Evans they both are extraordinary! Also thank you to Dorie for answering all my questions, it was more like an interrogation! Lol!!
Nancy Holler
18:01 22 May 23
Dr. Burt is a true professional and we met outside on the picnic bench for our lovely meeting. I would recommend her for all your patients.
Kathy Hudek
20:50 20 May 23
Diane always makes me feel comfortable and confident that I am getting the best care!
Jeanene Baten
19:03 20 May 23
The entire staff at insight Vineland psychiatric care or A1. They are caring and considerate staff addressing issues in a prompt manner.
Nicole McKinney
21:41 19 May 23
Very friendly staff, they go above and beyond to help you in anyway they can, Diane Burt is the best! I refuse to see anyone else.
Erin Gavidia
16:48 18 May 23
Diane Burt is so nice to talk to. She’s very knowledgeable and caring at the same time. I have been seeing physcatrists since I was a teenager and I finally feel like she’s gonna be the one to make a difference in my life. I can’t wait to see how I feel in a couple weeks. Thank you so much Diane Burt! ❤️
