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InSite Health Reviews
Allan Denbo
22:47 15 May 24
Brandon was very professional and he was helpful in answering my questionsAlso he was prompt in renewing my medication
Sadie Yarussi
13:24 13 May 24
Joshua Schorr is a great listener and is very easy to talk to! He always makes me feel comfortable when speaking to him and he is very kind and attentive.
Robin Ligus
21:57 11 May 24
Everyone is great! Especially Diane Burt. She helps me and has great ideas to do for my condition. I m happy I found her. She is the best I have had and I have been in therapy for years. I found a facility and Diane. She is the BEST!!!
Linda Scott
01:19 11 May 24
Diane Burt is excellent. She listens to you and is caring. She has prescribed the right combination of medicine for me. She is very intelligent.
Angelia Taylor
16:05 06 May 24
My initial call was returned and I was assigned a provider relatively quick. Unfortunately the appointment felt scripted and very textbook-like; she didn’t introduce herself or ask my name from the start. The provider asked me questions from an assessment and made a determination based on a few stereotypical questions. She read a list of medications and what they are good for, and picked one based on what the assessment told her. The whole thing felt very robotic and not at all personable. I called them in an attempt to switch to a different provider, but they told me they’d have to ask the higher-up management if it would be OK and I should call back later in the week to see if anyone will let me switch. Very difficult and frustrating.
Louise Keyser
16:11 05 May 24
Great experience with inSite health. I don’t know where I would be without the help.
Sal Kurc
21:05 04 May 24
Always a good experience with Aaron Spector. He is a very knowledgeable, helpful and considerate person. I have only positive things to say about Aaron.
alicia infante
16:13 26 Apr 24
In the time with speaking to the specialist Insite scheduled us with things we’re comfortable, easy to understand, and the assessment was accurate and we were in agreement. The paperwork seems a little extreme but they want as much information as possible which I appreciate.What I would like like to see if we ever need another appointment is additional medical diagnosis or an additional worksheet for added information not covered in the medical diagnosis list.The staff over the phone were courteous and the report was done in accurate timing. Great job to all the staff. Thank you.
Carolyn Roque
22:28 25 Apr 24
Met with Michelle, she is so amazing and really took her time to understand me and help me. All the staff from scheduling to the providers are so kind and helpful. Definitely stands out from so many mental health providers.
James Terminiello
19:06 25 Apr 24
InSite Health took over the practice of my son’s doctor, cancelled his appointment, and spend more than two months not telling us when we could reschedule. Then after all that time they simply told us they could not provide services. No explanation for the delay. They left my son high and dry. VERY UNPROFESSIONAL
Paula Fleming
22:29 23 Apr 24
Wonderful staff. Easy to get a flex appt and they offer zoom. Highly recommend
JoAnn Bytheway
18:48 22 Apr 24
Staff is very nice. Doctor is very knowledgeable about the issues needing to be addressed.
Maria Fattaruso
16:51 20 Apr 24
Michelle is wonderful with my daughter. She’s patient and so understanding, my daughter has ADHD and she is full of anxiety. Michelle has been working with her and keeping her very well controlled. Thank you so much I would be lost without Insite health in controlling my daughter
Carmen Merced
22:40 19 Apr 24
The healthcare professional was excellent . Demonstrated genuine care in providing the best options for my son . Convenient with tele-health.
Missy Miss
18:15 19 Apr 24
I am ThankFul for my Psychiatrist. Went on temporary disability and she was ontop of all paperwork. She also is caring, I know that I am not just seen as a number. Which is rare now a days.
Shannon Albers
20:03 04 Apr 24
I was a patient here for almost a year, expecting a $15 copay per session. To my surprise, I received a bill totaling $400 for services going back as far as August, with double billing for each session. The lack of transparency was disappointing, and had I known about these charges upfront, I would have reconsidered my choice of healthcare provider. When I reached out to inquire, the response was not only unhelpful but also quite rude. Transparency regarding billing practices is crucial for patient trust and satisfaction.Later, I spoke with the practice’s VP, who mentioned that their billing is arbitrary because insurance companies determine payment rates. He suggested they have no control over their pricing. This situation raises concerns about potential insurance fraud.
Kevin
10:10 27 Mar 24
Top notch health care here. Nancy the receptionist is phenomenal and Mr. Aaron Spector is the most caring and best APN out there. Highly recommended. Excellent experience all around. A+++ service
Diana Pomaro
00:30 10 Jul 23
I had a great experience for my first visit and am looking forward to being a patient for years to come hopefully/ Had my 2nd appt and again a great day Ernest is interested in how I am doing and actually listens and hears me, he respects that I know myself and doesn’t try to convince me otherwise. I’m really glad having to find another Dr is turning out to be a great thing! Thank you Insite Health
Michelle G
20:08 08 Jun 23
Extremely professional and helpful. Alfina was super kind and very thorough with her assessment. I couldn’t be more pleased.
Charese Fisher
15:02 31 May 23
Haven’t been able to get in contact with anyone to make an appointment I’ve called multiple times during business hours and the same results
Heather Lyna Chaves
18:27 09 May 23
Great atmosphere, great staff! Really appreciate the NP, never once made my son feel uncomfortable, really gave him time to explain himself. Very flexible in scheduling as well!
Denisha Bond
02:18 06 Apr 23
My experience with InSite overall was a good one. The receptionist that reached out to set up the appointment was very helpful and expressed a sense of urgency to get us seen in a timely manner. The counselor who completed the screening was amazing. She was attentive, compassionate, and overall made my daughter feel comfortable during this delicate time.
June Podhajny
15:45 23 Mar 23
My daughter is a new patient of Mathew and she is already very happy with him. She loves his welcoming greeting and professional approach. She is very particular about only seeing a female psychiatrist and Mathew is definitely an exception. Thank you Mathew M.
Blaine Bucs
17:29 20 Mar 23
Phenomenal practice! Mr. Aaron Spector is the best out there. Truly cares about his patients. Nancy, the receptionist is great too. Very helpful. All in all thrilled with my experience
Debbie Mason
14:26 15 Mar 23
I would have to say our experience was awesome all the way around. We were taken exactly on our appointment time which is unheard of now a days. And Dr Matthew was unbelievable with my son. Empathetic, listened to all of my concerns and his. Explained everything in detail. And my son who hasn’t been great with therapists in general can’t wait to go back and see Dr. Matthew again. I would recommend him to anyone whose children need help. I’ll update after our second appointment. But don’t know if it can get any better. I would give 10 stars if I could!
Shanea Barkley
20:44 31 Jan 23
I am truly happy with my experience with Matthew in helping my son. Matthew is very professional and very knowledgeable. I would recommend him 10 times over.
Mary Hanft
19:26 11 Jan 23
I met with Matthew Minteer, Psychiatric Nurse Practitioner. Matt was warm and engaging a d made me feel comfortable. He was very thorough in reviewing my behavioral health and medication history. We discussed treatment options and next steps. I was very pleased and satisfied with my visit.
Tanya Hahn
17:36 06 Jan 23
Went in for an appointment for my 11 yr old daughter who has been experiencing anxiety issues, never saw any type of therapist before so she was kind of nervous, but everyone greeted us warmly, were very friendly and even gave us chocolates! We left feeling very comfortable and she’s actually looking forward to her next appointment.
Roseann Stewart
01:15 04 Jan 23
Very supportive. Gave me options and made me feel very involved in my meditations and plan for future care. Would definitely recommend!!
Desiree Marlles
18:07 27 Nov 22
No negative details from visit or clinician to note…just the fact that my insurance won’t cover a medicine that I know works from experience is insane.
Wade Sutton
01:15 02 Nov 22
If you are looking for passion and expertise then search is over. This practice delivers by going above and beyond.
Autumn Baidouri
23:51 01 Nov 22
Dr Amy and Dr Sertway are A+ professionals with a sincere gift and passion to heal. I wouldn’t trust my family with anyone else.
Jamie Petti
23:34 01 Nov 22
I don’t know about the psychiatrist another mentioned about but I had an amazing experience! Easy scheduling fast and convenient. I didn’t even have to leave my house
Maureen Bircks
15:03 25 Oct 22
Wow!! They went over and beyond for my child. The NP was thorough and even called the next day to see how my son was doing. Would highly recommend this practice!
Really Funny
00:21 03 Jul 23
I expressed my feeling end memoryand bad behavior. I never work with memmds but it makes me feel worse. I have autism.sociak disorder
Laural Boney
01:51 07 May 23
The intake lady was so very kind and helpful, also very patient. The Dr was also very kind and professional and listened to everything I had to say. I felt seen and heard and helped. I would recommend them to anyone who is looking for help.
Renee Lee
01:10 17 Apr 23
My counselor is great.. He tries to engage me, even when I don’t want to. I get my meds on time. He’s 5 stars!!!
Chaslyn Summers
19:22 12 Apr 23
Onsite has offered me Teleahealth options to fit my schedule and my entire experience with them has been very helpful, from the schedulers to the staff, and Doctors. I would definitely recommend them to others seeking service’s, but need someone to work with YOU and actually put YOUR needs first, is refreshing for a change.
Mariam Youssef
17:38 11 Apr 23
Great doctors! Couldn’t be happier with my decision to seek out help here. Highly recommend Dr. Joshua Schorr!
Christina Lembesis-Bucci
09:22 09 Apr 23
Dr. Josh is amazing finally an actual psychiatrist that listens to you and goes out of his way to get to the problems and gets you what it takes to get you back on track…. Doesn’t have an attitude about working through things with him by pushing you on therapy and making you feel like his time is too valuable to listen… In the past doctors in the Newark area they’ll make you feel as they don’t have time to listen to your problems… As if they are above you… Dr Josh is a great person and shows empathy and compassion through his sessions….
Kathiana A
19:20 06 Apr 23
The psychiatrist is always helpful and very skilled in what he does. My daughter’s impulsive behaviors have not came back since we’ve started.
Julie Warner
17:39 05 Apr 23
My appointment was with Michelle and she was extremely professional and thorough, while also being friendly and empathetic. She took her time and really listened and I truly felt understood.
k jack
16:30 31 Mar 23
Professional, caring and dedicated doctor. I would definitely recommend to others seeking psychiatric care.
Lauren Molina
19:39 06 Jun 23
I had the most pleasant and relaxing experience with Michelle. No wait time. The office was quiet and relaxing and she took me in right on time. I was extremely pleased with how thorough she was and how she seemed like she was actually listening to me and taking things in, unlike other psychiatrists I have seen who just stare at their computer screens emotionless. Her voice was soft and calming and set a great tone for the whole session. I am very fortunate to have found Michelle and also cannot wait to start my therapy there as well.
Michelle Ribeiro
01:24 16 May 23
I’m very happy that I was able to meet with Joshua Schorr for my son. He is very knowledgeable, friendly, and kind. He has been extremely helpful with my son’s issues.
Rosa Hernandez
16:30 28 Apr 23
Many thanks to the PCC, Eva! She is so caring and understanding – always making sure I felt comfortable. She demonstrated an ability to handle sensitive and confidential matters with mature discretion. Highly recommended!
Janet Rodriguez
16:43 27 Apr 23
Thanks Eva, care coordinator, for everything! You was so kind and understanding. Well spoken and professional which made me feel at ease. You’re great at your job. Great service will recommend.
T P
20:47 03 Apr 23
Thank you Michelle! You were amazing and understanding. Listened to my concerns and was very respectful!
TRICIA SERAFINI
20:50 14 Mar 23
The psychiatrist made my son and I feel comfortable. He was easy to talk to.